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Getting started with ManagerManaging devicesBroadcastingManager Advanced
- Manager Advanced overview
- How to get Advanced licenses
- Assign licenses
- Manage apps on Advanced devices
- Upload files and transfer to devices
- Upload media and create playlists
- Advanced broadcasting
- Startup and shutdown scheduling
- Back Up and Restore with Advanced
- Settings Lock
- Create, assign and schedule Jobs
- Create and assign Profiles
- Remote Desktop
- Update firmware from external source
- Install and manage certificates
- Reports
- Action Log
- Set permissions & roles
- Control devices by groups
- Startup mode
- Standby mode
Other Manager info
Install Manager app
The myViewBoard Manager web console is accessible only to Entity Admins and Entity Owners who are signed in in to myviewboard.com. Only registered devices appear in the Manager web console.
To register a device to an entity for management in the console, the Manager Android app must be installed on the target device.
Since all ViewSonic Interactive Flat Panels (IFPs) have Android preinstalled as the default operating system, myViewBoard Manager is usually preinstalled on ViewSonic devices, including but not limited to:
- All ViewBoard models
- ViewBoard Box-connected devices
- CDE12 and CDE20 series displays
- Select ViewSonic LED displays running Android 7 or higher
However, if the Manager app is missing on your ViewSonic device, follow the steps below to install the Manager app on your target device.
Before installing
Before proceeding, prepare the target device by performing the following first:
Download the APK
Have the Manager APK ready, either on a flash drive or downloaded directly on the device. To download:
- Use an Entity account to sign into myviewboard.com.
- Click the Downloads link on the side.
- Click the
Android icon to download the Manager Android APK.
Enable install from unknown sources
Enable the Allow installation of apps from unknown sources permission on the target device. Note that enabling this setting varies based on your IFP model. For some examples, refer to the following pages:
- How to install custom apps in the Android module for IFP50 series displays?
- Google Play store not found on IFP
These more or less follow the standard procedures for enabling the setting. If in doubt, consult your IFP's user manual for instructions on installing APK files. If you need further assistance, try to find your answers here, or contact your IFP reseller for more details.
Whitelist domains
Whitelist the following domains to access Manager and manage devices:
| Domain | Description |
|---|---|
| *myviewboard.com | Required for the web applications ecosystem to function |
| *myviewboard.cloud | Required for proper functioning of web service resources |
| *firebraseio.com | Used by video and audio streaming features |
| *amazonaws.com | Used by AWS services |
NOTE ON FORMATTING
Ensure to include the asterisk (*) where shown in the above domains.
Open ports
Some features require specific ports to be open. For Remote Control features: open TCP Port 443 on your network. For the Remote Desktop feature (Manager Advanced users only), whitelist the following ports and services:
| Port | Service |
|---|---|
| TCP 443 | mrtc.myviewboard.cloud |
| TCP 443 | getice.myviewboard.cloud |
| TCP 443 | ice.myviewboard.cloud |
| TCP 3478 | ice.myviewboard.cloud |
| UDP 3478 | ice.myviewboard.cloud |
| UDP 1024-65535 | Peer-to-peer connection should be allowed (optional, but enables better performance) |
Update firmware
Update your ViewSonic device to the latest firmware version. Firmware that is out of date may not be compatible with later versions of Manager. For a quick visual guide, watch the video below:Install the Manager APK
Once everything is ready, perform the following steps:
- Copy the APK file you downloaded earlier to the target device.
- Use the ViewBoard's file manager app to navigate to the specific folder where the APK file was copied.
- Tap on the APK file to start the installation process.
- Tap Install when the prompt asking if you want to install the application appears. You may need to accept permissions that the app requires before proceeding with the installation.
- Wait for the installation process to complete. It usually takes a few seconds.
- Once installed, you will see a confirmation message. You can either:
- Tap Open to launch the app immediately or
- Tap Done to exit the installer.
To verify if installation was successful, perform the following:
- Launch the IFP's app list.
- Locate and tap the new Manager app.
You may need to expand the list, depending on the launcher version. - The following screen should appear.
Tap Dismiss or tap anywhere outside the modal to close.
After verifying that the app was installed successfully, you can now register the device with Manager. Kindly refer to the article below: